Terms and Conditions
For Travel Website
Travel Services Ltd.("Travel") requires that all the visitors to our website ("the website") adhere to the following terms and conditions. By accessing the website you indicate your acknowledgment and acceptance of these terms and conditions.
LAWS AND REGULATIONS
User access to and use of the website is subject to all applicable international and local laws and regulations.
The trademarks, logos and service marks ("Marks") displayed on the website are the property of Travel and other parties. ZFX Asia Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or websites without the written permission of Travel or such third party which may own the Marks. All information and content including any software programs available on or through the website is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the website for commercial or public purposes.
In providing the Services, the website agrees to use commercially reasonable endeavours to confirm bookings made by users on an On-Request basis by making the necessary arrangements with the vendors ("Vendors") of the various travel products/services offered ("Travel Products").
You may be subject to separate terms and conditions of the website or the Vendor of the Travel Products reserved or purchased. You agree to be bound by and comply with the terms imposed by the website and Vendor including payment terms, restrictions on the availability of products and/or services, predictability of fares and rates and terms applicable to cancellation of bookings.
Payment for the booking or purchase of Travel Products shall be made by users' own credit card at the time stipulated by the website. Users warrant that they are the rightful holder of the valid and subsisting credit card of which details are provided for the purpose of making payment. Users shall indemnify the website against losses that may be incurred as a result of any unauthorised use of or access to users credit card or related account or any information relating thereto.
PRICES AND CURRENCY
If users choose to view the rates and prices based on "Currency Converter", please note that these rates and prices are only estimates and do not represent the accuracy of the currency exchange rates relied on in providing them these rates and prices. Users will be charged for the Travel Products booked or purchased, in the rates, prices and currency quoted at the time of booking confirmation or payment.
COLLECTION OF TICKETS/VOUCHERS
Following payment for bookings made, the air ticket(s), the hotel voucher(s) and all related documentation will be picked up at Causeway Bay Office, Quarry Bay Office and Hong Kong International Airport Counter of Travel if you have indicated such a preference in the booking process.
The website shall be entitled to automatically cancel bookings made if
1. the credit card number or account used for making payment is not valid or has expired; or
2. users do not confirm their booking within the stipulated period; or
3. users fail to make payment for whatever reason as required within the stipulated period.
In addition, users may be liable to pay charges in the event they cancel their bookings. Such terms and schemes of cancellation charges may be found in the notes under "Refund Policy" at the website.
ALL CONTENT, PRODUCTS, AND SERVICES ON THE WEBSITE, OR OBTAINED FROM A WEBSITE TO WHICH THE WEBSITE IS LINKED (A "LINKED SITE") ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. Travel DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR (A) THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE OR STATEMENT MADE THROUGH THE WEBSITE OR A LINKED SITE BY ANY PARTY OTHER THAN Travel, OR (B) THE CAPABILITIES OR RELIABILITY OF ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE. OTHER THAN AS REQUIRED UNDER APPLICABLE CONSUMER PROTECTION LAW, UNDER NO CIRCUMSTANCE WILL Travel BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A USER'S RELIANCE ON INFORMATION OBTAINED THROUGH THE WEBSITE OR A LINKED SITE, OR USER'S RELIANCE ON ANY PRODUCT OR SERVICE OBTAINED FROM A LINKED SITE. IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH THE WEBSITE, OR OBTAINED FROM A LINKED SITE. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ADVICE, PRODUCT, SERVICE, OR OTHER CONTENT.
LIMITATION OF LIABILITY FOR USE OF THE WEBSITE AND LINKED SITES
THE INFORMATION, SOFTWARE, PRODUCTS AND DESCRIPTIONS OF SERVICES PUBLISHED ON THE WEBSITE OR A LINKED SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS, AND Travel SPECIFICALLY DISCLAIMS ANY LIABILITY FOR SUCH INACCURACIES OR ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION ON THE WEBSITE AND LINKED SITES. Travel MAY MAKE IMPROVEMENTS OR CHANGES TO THE WEBSITE AT ANY TIME.
YOU AGREE THAT Travel, ITS AFFILIATES AND ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL NOT BE LIABLE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, COST OF PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR A LINKED WEBSITE, OR WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR A LINKED WEBSITE, EVEN IF Travel IS MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION ON LIABILITY INCLUDES, BUT IS NOT LIMITED TO, THE TRANSMISSION OF ANY VIRUSES WHICH MAY INFECT A USER'S EQUIPMENT, FAILURE OF MECHANICAL OR ELECTRONIC EQUIPMENT OR COMMUNICATION LINES, TELEPHONE OR OTHER INTERCONNECT PROBLEMS (e.g., YOU CANNOT ACCESS YOUR INTERNET SERVICE PROVIDER), UNAUTHORIZED ACCESS, THEFT, OPERATOR ERRORS, STRIKES OR OTHER LABOR PROBLEMS OR ANY FORCE MAJEURE. Travel CANNOT AND DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE WEBSITE.
LIMITATION OF LIABILITY FOR SERVICES ARRANGED THROUGH THE WEBSITE
YOU AGREE THAT Travel IS A MERE AGENT FOR THE PROVIDERS OF SERVICES AVAILABLE THROUGH THE WEBSITE, INCLUDING BUT NOT LIMITED TO TRAVEL SERVICES. ANY AND ALL CLAIMS REGARDING ANY FAILURE OR BREACH WITH RESPECT TO THE SERVICES OFFERED THROUGH THE WEBSITE ARE LIMITED TO CLAIMS AGAINST ANY AND ALL SERVICE PROVIDERS. Travel HEREBY DISCLAIMS ANY LIABILITY, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OUR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY CARRIER OR OTHER SUPPLIER THROUGH THE WEBSITE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENT OR OTHERWISE, OF SUCH CARRIER OR SUPPLIER AND YOU HEREBY EXONERATE FARRINGTION AMERICAN EXPRESS TRAVEL FROM ANY LIABILITY WITH RESPECT TO THE SAME.
CONFIDENTIALITY OF USER COMMUNICATIONS
Except as required by law and in accordance with the Travel Security & Privacy Statement, Travel will maintain the confidentiality of all user communications which contain personal user information and which are transmitted directly to Travel. Postings by a user on any message board or in any chat room will not be protected as confidential and Travel may use and provide information contained in any such postings (including any ideas, concepts, know-how or other intellectual property) to any of its parent company, subsidiaries and affiliates for any purpose whatsoever and as deemed appropriate by Travel.
User should be aware that Linked Websites may contain confidentiality provisions that differ from the provisions provided herein. Travel is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.
LINKED INTERNET SITES
Travel prohibits caching, unauthorized hypertext links to the website and the framing of any Content available through the website. Travel reserves the right to disable any unauthorized links or frames and specifically disclaims any responsibility for the Content available on any other Internet sites linked to the website. Access to any other Internet sites linked to the website is at the user's own risk.
User should be aware that Linked Sites may contain rules and regulations, privacy provisions, confidentiality provisions, transmission of personal data provisions, and other provisions that differ from the provisions provided on the website. Travel is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.
In connection with message boards or chat rooms on the website, Travel is under no obligation to review any messages, information or content ("Postings") posted on the website by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Travel may from time to time monitor the Postings on the website and may decline to accept and/or remove any Postings that contain:
Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law.
Advertisements or solicitations of any kind.
Messages posted by users impersonating others.
Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references.
Messages by unauthorized employees of Travel purporting to speak on behalf of Travel or containing confidential information or expressing opinions concerning Travel.
Messages that offer unauthorized downloads of any copyrighted or private information.
Multiple messages placed within individual folders by the same user restating the same point.
Chain letters of any kind.
TRANSMISSION OF PERSONAL DATA
User acknowledges and agrees that by providing Travel with any personal or proprietary user information through the website, user consents to the transmission of such personal or proprietary user information over international borders as necessary for processing in accordance with the standard business practices of Travel.
User should be aware that Linked Sites may contain transmission of personal data provisions that differ from the provisions provided herein. Travel is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.
INFORMATION AND PARTICULARS
The information that users provide may be used by the website for the purpose of processing transactions and ensuring proper billing and may be stored for future reference. Further, you agree that the information provided may be shared wherever and whenever necessary or appropriate with the Vendors that you select in your reservations or purchase of Travel Products.
Apart from the mandatory fields, users may provide additional information about themselves so that the website may keep in mind users' travel preferences as well as award user with any additional benefits for members. Users warrant that the information they provide are true and accurate. By providing the information about users, they are deemed to have consented to the use of the information by the website for the following purposes unless otherwise stated:-
Unless otherwise stated or deemed necessary, the information that users provide will not be used in a manner that will identify them individually or specifically, nor will information about users' individual usage patterns be shared with third parties. The use of such information will be on a consolidated basis such that particulars of the individual member, his usage pattern and any reference thereto will not be specifically identified.
- For notification of any travel-related correspondence or electronic newsletters issued by the website to inform users of any promotions or other information;
- For use in conducting surveys for the travel industry or otherwise;
- For use for promotional purposes; and
- Any other purpose as may be stipulated in these Terms and Conditions from time to time.
If, however, users prefer not to be notified of any promotions or particulars or the use of their particulars for any of the purposes set out in "INFORMATION AND PARTICULARS", please indicate the preference at the section on " [email protected] Friends Registration ". If you subsequently change your mind, users may notify the website accordingly from time to time by email to [email protected]
If you provide any feedback, comments or other information or materials of interest, the website shall be entitled to use, reproduce and publish the same for the purposes of advertising, promotion or any other purpose as it reasonably deems appropriate.
CHANGES TO RULES AND REGULATIONS
Travel reserves the right to revise these Rules and Regulations at any time and users are deemed to be apprised of and bound by any changes to these Rules and Regulations.
VIOLATIONS OF RULES AND REGULATIONS
Travel reserves the right to seek all remedies available at law and in equity for violations of these Rules and Regulations, including the right to block access from a particular Internet address to the website.
ACCESS TO PASSWORD PROTECTED/SECURE AREAS
Access to and use of password protected and/or secure areas of the website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the website may be subject to prosecution.
USE OF "COOKIE" FILE FEATURES
MODIFICATION OF THESE TERMS AND CONDITIONS
Travel reserves the right to change the terms, conditions, and notices under which this website is offered.
DIGITAL MILLENNIUM COPYRIGHT ACT - NOTIFICATION TO Travel REGARDING ALLEGED COPYRIGHT INFRINGEMENT
Travel reserves the right to remove any Content on the website which allegedly infringes on another person's copyright. Notice to Travel regarding any alleged copyright infringement on the website should be directed to Travel - Interactive at